The point chaud franchise

Would you like to become a point chaud franchisee ? 

point chaud helps you become a franchisee ! Throughout their career, franchisees benefit from a close working relationship with the group, which includes personalized support and guidance. At all times, we're there to support you and help you move forward !

A franchising expert 

 With more than 57 establishments, currently including about 8 franchisees, point chaud has gained real expertise in franchising. In addition, we have already been recognised twice by the Belgian Franchise Federation, one of our franchisees has already won the title of "Franchisee of the Year", and our brand has already been recognised as being "Franchisor of the Year".

Point chaud is also a member of the Belgian Franchise Federation, alongside other major brands. Our CEO, Didier Depreay, was also its President from 2003 to 2018. He is currently the President of the European Franchise Federation.

 

 

Become a point chaud franchisee

At point chaud, there's no such profile as a typical franchisee. We're looking for people who are motivated and passionate about our business. We're convinced that the diversity of our people contributes to the richness of our network.

Here are the main qualities we're looking for:

  • A spirit of initiative and entrepreneurship;
  • A sense of welcome and customer service;
  • Management skills and the ability to manage a team;
  • Be convinced by our products and our concept.

Are you looking for a new professional challenge ? Do you want to be independent ? Would you like to get involved in a professional project ? Do you enjoy teamwork ? Are you looking for a job in the field ? Are you passionate about the food industry ? Don't hesitate to apply!

 

 

Selection process 

After several interviews with our management and if both parties want to continue with the selection process, the applicant is sent on a five-day discovery internship in the field. Following this experience, the applicant and the point chaud management make a decision about the proposed collaboration. If they are in agreement, the applicant can begin the training programme.

 

Transfer of skills, knowledge and expertise

A training period of at least six months is given to all new entrants, which includes a theoretical section and a practical section in a professional environment. Practical training focuses on learning how to manage and run the point of sale, technical knowledge of the products, and commercial practices. This training is carried out under contract, and is therefore paid. Theoretical training includes the following modules 

  • Welcome and customer service
  • Stock management
  • Team management
  • Accounting
  • Commercial management
  • Business management
  • Operational marketing and merchandising, ect. 

After this, the franchisee has the opportunity to attend ongoing technical and theoretical training sessions. They are also actively involved in the life of the network.

Our philosophy 

The point chaud contract implies collaboration. Our contribution takes the form of support for the franchisee. Franchisees are expected to maintain the brand image and consistency of the network, and to pass on all useful information.

Franchisees must be capable of faithfully reproducing a business operating method, and of adapting to any changes required during the course of the contract to maintain the network's competitiveness.

Our franchisees benefit from a support service based at head office, regular visits from auditors, product books, fast-food books, sensory evaluation books and more.

We have developed specific tools for optimal management. The store management program analyzes sales statistics by item and by unit of time, manages stocks and proposes orders. It also assists with technical implementation planning, electronic data circulation and good communication between the head office and the stores.

Franchisee support is provided according to a scheme that enables drift to be assessed, corrective action to be proposed, training to be provided and standards to be monitored.

  • computerized cash registers for easier day-to-day management ;
  • a book of processes and operating procedures ;
  • a cooking preparation planning method ;
  • an order calendar ;
  • promotional plans for the store. 

Initial capital expenditure

The investment required to start up the business is as follows:

Intangible costs: €25,000 to €30,000,
Fixtures and fittings €100,000 to €150,000
Sales furniture and equipment from €200,000 to €250,000.

The total investment varies from €400,000 to €500,000 (excluding VAT), not taking into account any initial investment, the cost of taking over a business or the cost of acquiring the premises.

The independent operator owning the business is either a franchisee or a tenant-manager, depending on his or her initial financial capacity.